Library Rules
Once you register as a customer, you are committed to following the
library rules. You are also responsible for all material borrowed on your
library card.
Library user rights
The library is public
and open to all users. In order to borrow material from the library, you
will need our library card.
Library card
To get our
library card you need to fill out a user application form and prove your
identity with valid identification. According to the Personal Data Act,
1999/523 § 13, the library is entitled to request customers’ social
security numbers. The information submitted in the application form is
confidential and will not be used for any other purposes than the
library’s own.
Overdue loans
Two reminders are sent
out for overdue loans either by e-mail or by post to customers without an
e-mail account. One reminder is sent by e-mail three days before loans
fall due.
Renewing loans and reserving material
Loans may
be renewed (10 times maximum) and charged material reserved at the library
service desk, by phone, e-mail or via the website in the DIANA
library catalogue (choose the "Help"-link to get instructions for the
database use). Items reserved by another customer cannot be renewed.
Customers will be notified by e-mail when requested items are available
for pickup from the library.
Changes in customers’ contact
information
Customers are obliged to notify the library about any
changes in contact information etc.
Lost library card
Immediately
notify the library about lost or stolen library cards. Until the library
has been notified, you are responsible for all material possibly borrowed
with the card. The library charges a fee for a new library card.
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Suspended borrowing rights
If loans are not returned or renewed
within six weeks of the due date or the overdue charges reach € 8, the
customer’s borrowing rights are suspended. In order to regain borrowing
rights, all overdue material must be returned and the accrued fees paid to
the library. Lost or damaged material that is not replaced will also
result in a suspension of borrowing rights.
Lost or damaged
material
Customers are responsible for replacing any lost or
damaged material issued to their library cards. Lost items must be
replaced with either the identical item (book, journal or video) or a fee
equal to the cost of the item. Replacement arrangements should be
individually agreed on with library personnel. All invoices sent to the
customer include a mandatory invoicing fee.
IntraDiak loans
Customers
may borrow items from other library units belonging to the Diaconia
University of Applied Sciences, provided that these are not part of their
own unit's collections. These so called IntraDiak loans are free of charge
for Diak students and staff. Note! IntraDiak loans should be reserved via
the library service desk only – please do not reserve items from other
library units via our website unless you are able to pick them up for
yourself from the library in question .
Price
list
The library’s current price list is available on the web
site. Individual differences may occur between units; for more
information, inquire at your own unit .
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